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  • Unknown user. The user ID associated with the request could not be found in your LMS. Confirm that the user ID is correct and associated with a user account in your LMS.

  • User is ineligible to borrow. The patron ID associated with the request does not have the correct privileges for a hold to be placed. Verify that your local circulation policies are configured to allow the hold.

  • Element rule violated. An "element rule violated" error is indicative of an issue with improper data being transmitted. One of the conditions that can cause that is an invalid pickup location code.

  • Failed To Update Hold Database. (waiting for an explanation of this from III)

Fill request (NCIP checkoutItem)

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