The ‘Request’ app is where current requests submitted by your institutions institution's patrons can be found.

Processing incoming requests

• Log into reshare.indexdata.com with your local credentials and chose ‘Request’ from the main dashboard. Request is the action that will allow you to Receive an item.

  

• Click the request from the list that corresponds with the item to be received.

• To receivea request enter the request ID and click Scan. At the top of the screen you will see if the item was updated successfully.

  

• Route to patron according to local EZ Borrow procedures.

To return a request to the lending library:

• In the Actions field, enter the request ID and click Scan.

  

• At the top of the screen you will see the item was updated and has a status of Awaiting Return Shipping.

• A new box should appear in the Actions field. Enter the request ID again and click Scan.

  

• At the top of the screen you will see the item was updated and has a status of Return Shipped.

  

• The request is now ready for return processing and to be received/completed by the lending library.

Related pages:

Accept loan conditions OR Reject loan conditions

Cancel request

Mark returned by patron

Mark return shipped