Requester States
State | Description | Available Actions |
---|---|---|
New | A request has been created in the requester's ReShare tenant | |
Validated | The patron associated with the request has been validated against the requester’s local library management system. | |
Invalid patron | The patron associated with the request could not be validated. | |
Sourcing | ReShare is checking the shared index for suppliers that hold the item and creating the rota | |
Supplier identified | ReShare has identified a potential supplier | |
Request sent | The request has been sent to the next available supplier | |
Unable to contact supplier | ReShare does not have the correct information to contact the supplier or the supplier’s system is not set up correct to receive the request | None - terminal status |
End of rota | All possible suppliers have declined the request and no additional suppliers remain | None - terminal status |
Expects to supply | The current supplier has responded that an item is available to supply | |
Loan conditions received | The supplier has attached a loan condition to the request and requires confirmation | |
Shipped | The supplier has shipped the requested item to the requester | |
In local circulation process | Local records have been created and the item is ready to circulate via the local library management system | |
Awaiting return shipping | The patron has returned the item and it’s ready to be shipped back to the supplier | |
Overdue | The due date for the request has passed. | |
Returned | The requester has shipped the item back to the supplier | None |
Complete | The supplier has received the requested item and checked it out of ReShare | None - terminal status |
Supplier States
State | Description | Available Actions |
---|---|---|
New | A request has been sent to the supplier’s ReShare tenant | |
Not supplied | No available items could be found to fulfill the request and it will move on to the next supplier | None - terminal status |
Awaiting pull slip printing | An available item as been identified (either manually or via the auto-responder) and a pull slip is available to print | |
Searching | The pull slip has been printed and the item is ready to be pulled from the shelf | |
Loan conditions sent | Loan conditions have been sent to the requester and processing has been paused while awaiting a reply |
Awaiting shipping | The requested item has been checked out of the local library management system and is ready to ship to the requester | |
Shipped | The supplier has shipped the requested item to the requester | None |
Overdue | The due date for the request has passed. | |
Return shipped | The requester has return the requested item to the supplier | |
Complete | The supplier has received the requested item and checked it out of ReShare | None - terminal state |