The receive action allows the requester to indicate that they have received the request from the supplier and prepare it for local circulation.
NCIP interactions
If NCIP is enabled, the receive action will use the AcceptItem message to
create a temporary item record in the local library management system
place a hold on that item for the patron associated with the request.
If the NCIP AcceptItem call fails, check the audit log for an error message. In this situation, you can either:
Troubleshoot the problem in your local library management system, then retry the receive action in ReShare.
Ask your local administrator to disable NCIP in the Resource Sharing Settings area. When NCIP is disabled, you can perform the receive action again without triggering the AcceptItem call.
Action workflow
Navigate to a request that is in the “Shipped” state
Scan the request ID or click the “Receive” button.
If the NCIP call succeeds or NCIP is disabled, the request will move to the “In local circulation process” state.
If the NCIP call fails, the request will remain in the “Shipped” state. A error message will be saved to the audit log with more detail about the failure.
